Philips Lighting Credit and Collection Manager in Istanbul, Turkey

Credit & Collection Manager

Your Challenge

Your challenge is to minimize outstanding receivables, and to manage & organize the Collections and Queries activities according a clear policy in terms of efficiency and effectiveness.

Your Responsibilities

As a Credit & Cash Collector Manager, you:

  • Coordinate and support collections and queries activities between businesses and third party providers

  • Organize, support and develop accounts receivable process

  • Establish, implement, and maintain an effective delinquency control and follow-up program for all customer accounts that are late, delinquent, potentially delinquent, or written off

  • Execute the collection process for defined strategic customers

  • Perform remaining enabling Order to Cash activities (e.g. credit notes with open items)

  • Organize, support and develop cash & collection process

  • Follow up on relevant queries and solving escalations from sectors

  • Provide leadership and direction to departmental staff

  • Are responsible for compliance of Internal Control (ICS) checks

Your team

You will work with smart, passionate, energetic colleagues dedicated to making an impact on people’s lives with light. You will be reporting to the Financial Operations Manager.

Our offer

This is your opportunity to join a leading, innovative brand with attractive products and services. You can build a career in an international environment. In addition, we offer a competitive package of benefits including a good salary and career development opportunities.

Your profile

  • Background in Finance & Accounting, Economics or Business Administration.

  • Minimum of 5 years’ experience in Credit & Collection is mandatory

  • Experience in a multinational and/or matrix organization preferable

  • Excellent communication skills - Ability to communicate and to collaborate across functions

  • Change manager who drives the change in systems, tools and processes

  • Eager to take initiative

  • Ability to effectively prioritize and execute tasks in a high-pressure environment and under critical time constraints

  • Strong interpersonal skills - persuasive, encouraging, and motivating

  • SAP and Excel

  • Project management skills

  • Take ownership

  • Fluent English in addition to local language


Joyce Hoornik