Mondelez International Customer Finance Specialist in ISTANBUL, Turkey
Principal Accountabilities / Responsibilities
The key purpose of the role is to ensure articulation and close interaction with MBS by escalate, approve and support clarification in all requests related to Accounts Receivables and Credit & Management tracking that all payments are processed, allocated correctly and on time. Ensure follow up of open positions, clarification of payment differences with customers and internal stakeholders. Support customer credit evaluation (risk evaluation) and all other cash collection topics in cooperation with MBS.
Cross-functional interaction and MBS to clarify issues, required escalation and approvals
Approve and amend credit limit request outside MBS threshold
Manage customer correspondence in case of escalations
Support activities associated with internal reports as well as support project implementation
Manage a portfolio of A/R and identify key issues driving omission of payment from the customers / For necessary situations, communication with front office and back office is necessary.
Tracking all customers account balance and risk (aging, balance level vs credit limits). Risks follow up to ensure no bad debt to occur. Taking necessary action for limit problems and for blocked orders.
Provide a high level of service to customers in order to secure timely payment for outstanding invoices. / Communication with back office is needed to enter incoming payments to the system and clear them.
Work with sales team to identify and resolve issues and submit corrections
Audit A/R accounts and reconciliate with GL to ensure accuracy (will be conducted by back office)
Contact customers in order to provide or receive information regarding A/R collection
Analyse monthly DSO results and provide explanation for variances and take necessary actions.
Analyse all customers’ detail financial positions and take necessary actions to ensure reaching the CMC targets.
Manage letters of credits and follow up
Validate payment terms / incentives / payment methods
Lead / support order-to-cash projects in customer service or sales departments
Ensure the effectiveness of internal control mechanism as well legal interaction whenever required
Monthly Trial Balance Preparation
Daily bank uploads and GL clearings
Blackline reconciliation for bank part
Give support to treasury department
At least 3 years’ experience on the similar position
Fluent in English
Good command of MS Office Programs and SAP
Good communication skills to able to ensure collaboration between functions.
Strong analytical capability, strong relationship management, planning and organization skills
Deep understanding of the Customer Service & Logistics function Sales Finance
Entrepreneurial thinking and self-initiative way of working
Strong interpersonal skills with high level of engagement for team work, detail orientation and accuracy.
Title: Customer Finance Specialist
Requisition ID: 1710602