Fairmont Executive Office Assistant in Istanbul, Turkey

Primary Location

Personal Assistant to the General Manager

**At Fairmont Hotels & Resorts, our Colleagues are with the exceptional service they provide to our guests – and also to one another. Showcase your interpersonal strengths as Personal Assistant to the General Manager, where your administrative and technical expertise will support successful operations and an unforgettable guest experience.

Hotel Overview:

Two 41-story towers will sit above a 4-story office podium with fitness facilities and luxury retail stores. The towers will house a Fairmont Hotel and Fairmont Residences as well as Quasar Residences and offices which will be managed by Fairmont. The hotel will feature Fairmont Gold, a number of lounges and several restaurants, 2,000 square meters of function space, and a Willow Stream Spa.

*Summary of Responsibilities: *

  • Assisting the Executive Management of the hotel and representing the Executive Office administration when required

  • Arranging the General Manager and Director of Operations schedules

  • Responsible for safeguarding confidential information

  • Arranging the Manager on Duty planning and handling a Manager on Duty shift on a monthly basis

  • Planning and organizational duties

a. Handling incoming and outgoing correspondences

b. Arranging Business travels (flight, visa, hotel bookings and transfers)

c. Preparing expense claims

d. Updating the contact diary

e. Organizing internal meeting and event coordination

  • Performing necessary research and data gathering from various sources, formatting, analyzing and summarizing results

  • Gathering internal information and preparing reports on a weekly basis

  • Preparation of internal reports and other requests within the deadlines

  • Effective communication and relationship building with both internal and external contacts

  • Attend internal meetings as well as external meetings with the General Manager

  • Prepare a minute briefing for all meetings attended

  • Proactive hospitality skills including guest service oriented

a. International etiquette

b. Welcoming visitors

c. Problem solving skills

  • Adaptability

  • Results oriented


  • Develop and maintain effective communication channels with all departments within the hotel.

  • Maintain close, frequent, and open communication with the Director of Operations and other Department Heads.


  • Perform all duties and responsibilities in a timely and efficient manner in accordance with established Hotel policies to achieve the overall objectives of the position.

  • Establish and maintain effective employee relations.

Maintain the highest standards of professionalism, ethics and attitude towards all Hotel guests, clients, and employees.

  • Maintain professional business confidentiality at all times.

  • Flexibility, initiative driven

  • Positive and professional disposition

Employee Status


  • Previous experience in an administrative role required
  • University/College degree in a related discipline an asset
  • Previous hotel experience preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!


At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Primary Location: Turkey-Istanbul-Fairmont Quasar Istanbul

Employee Status: Regular

Job Level: Colleague

Schedule: Full-time

Shift: Day Job

Closing Date: 21.Oct.2017, 10:59:00 PM

Req ID: IST00056