IBM Network Specialist in ISTANBUL, Turkey
We live in an era of remarkable change and opportunity. Data and technology are transforming industries, society, and even the workplace by creating professions that didn't exist before the emergence of cognitive computing, cloud, analytics, social, mobile and security. As the largest technology and consulting employer in the world, IBM is a leader in this global transformation and we encourage you to consider being part of this new team.Responsibilities :-IT Specialists in this job role will have expertise in one or more networking system technology areas. Examples include: routers, networking controllers, bridges, or networking software related to these technologies. Typical examples of the deliverables are building proof-of concept solutions with networking system technology and architecting networking solutions to address client requirements. IT Specialists in this job role work with products or solutions based on any vendor hardware and/or any vendor operating system software. IT Specialists who primarily apply their technical skills in an internal or external customer billable services and implementation environment. The employee focuses on individual/team/department/ operational objectives.Skills:Environment:Professional knowledge related to incumbent's department or function.Communication/Negotiation:Engaged as an independent professional. Ability to articulate and compare alternatives approaches. Negotiate with specified objectives.Problem Solving:Recognize problems related to project objectives. Creativity and judgment applied to professional technical, or operational problems. Independently generates solutions, based on analytical skills & business knowledge. Challenge the validity of given procedures and processes to enhance andimprove or develop complementary adjustments /solutions.Contribution/Leadership:Works on special projects, or leads small teams, or manages routine technical/ operational activities or departments (national or international). Understands departmental mission and vision. Provides advice in technical/operational domain of specialization. Generally controls own work priorities and methods requiring tradeoffs.Impact on Business/Scope:Accountable for individual or team, or department results, and for the impact of the results on functional activities. Participates in overall departmental program planning. May have budgetary responsibility. Contributes by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses.
Candidate should know how to provide technical support to Routers, Switches, Modem
Interact with other vendors
2 years of technical support handling tickets, cases
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.