Wyndham Worldwide Revenue Management Analyst - Central & East Europe in Turkey
Revenue Management Analyst - Central & East Europe
The Revenue Management Analyst’s primary function is to support the team of Revenue Specialists and Managers by managing, loading, and maintaining rates & rate codes in the many WHG systems. S/he also assists in tasks assigned by the Specialists / Managers such as analyzing daily/ weekly / monthly data out of property PMS systems, performing rate audits, market analysis, updating future demand strategy reports, and maintaining master rate and call summary worksheets for properties.
In addition to their primary function, the Revenue Analyst is responsible for analyzing and reporting hotel performance trends and business intelligence in order to enhance pricing and revenue-related decisions. He/she is expected to fully understand various data sources (internal and external) in order to extract relevant data to build reports and models that support Revenue Management decisions. S/he will also assist in development and implementation of tools that support the diagnostics required to perform revenue management services. The Revenue Analyst is expected to support the implementation of such tools and solutions through successful engagement of internal and external stakeholders.
A successful Revenue Management Analyst will master their responsibilities and begin shadowing Revenue Specialists and have a goal of being promoted within about a year.
Work consists of routine tasks, processes, or operations. The incumbent selects and applies several clearly prescribed, standard policies and procedures. Choosing between a few clear choices or discussing them with a supervisor solves problems.
Work requires occasional involvement in projects that result in new ideas or methods. Improved methods generally affect the immediate department.
Incumbent follows standard procedures in a predefined order for each assignment. Alternative courses of action require Supervisor approval.
Problems generally involve the selection of standard procedures, organizing work, and checking results. Answers are usually found by selecting from specific choices defined in standard work policies or procedures.
Requires regular contact within the department and periodic contacts with other departments, supplying or seeking information on specialized matters.
Though difficult to quantify, the position has a revenue impact as it relates to ensuring Brand Standards, Revenue Management Policies, and Best Practices are adhered to. All these are designed to generate incremental revenues, customer loyalty, and increase brand awareness for properties minimizing opportunity costs of not having adequate rates and inventory available for sale across various channels. The position also has a revenue impact as it relates to supporting the role of Monthly and Weekly National Revenue Management services which directly impacts hotel top line revenues.
Must be able to convey information and ideas clearly.
Must have analytical skills
Attention to detail and accuracy is essential
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be able to work well in stressful situations, including ability to handle internal hotel requests.
Must be able to show initiative and passion in job performance, including anticipating what needs to be done before it becomes a necessity.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary under the supervision of the DRM.
Must have the ability to assimilate information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Travel experience preferred
Fluency in English is essential along with German or/and Russian
Bachelor degree in Business, Accounting, Analysis or Hospitality Management preferred
At least 3 to 4 years of progressive experience in a hotel or a related field required.
Must have understanding and comfort level in using utility programs like MS Excel (including pivot tables, graphs and basic macros), Microsoft Word, MS PowerPoint and Microsoft Outlook. Knowledge of advanced Excel, VBA and MS Access is a plus.
This position will initially have 0 direct reports but can change depending on the needs of the organization.
Job: Revenue Management
Primary Location: Turkey
Employee Status: Regular
Organization: Wyndham Hotel Group
Job Posting: Feb 1, 2018, 9:05:16 AM
Requisition ID: 1801080
Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.